About Course

Master Agentforce- Become the Salesforce Agentforce Specialist Employers Want

Unlock the power of Agentforce agents within the Salesforce ecosystem with our Agentforce Specialist course. Designed for Salesforce professionals eager to stay ahead in the age of intelligent CRMs, this course dives deep into how to utilize Agentforce agents to enhance productivity, customer experience, and business decision-making. This hands-on course equips learners with the skills to leverage Salesforce’s AI-driven tools, such as Prompt builder, Agentforce agents for Services and Sales, and RAG implementation. You’ll learn how to implement agents that can intelligently assist customers in real time, streamline workflows, and deliver hyper-personalized service across Sales, Service, and many more.