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B2B vs B2C Use Cases in Salesforce Communications Cloud: Tailoring Experiences for Enterprise and Consumer Customers
access_time 2025-10-22T16:25:18.292Z face ForceArk Academy
B2B vs B2C Use Cases in Salesforce Communications Cloud: Tailoring Experiences for Enterprise and Consumer Customers 1. Introduction Salesforce Communications Cloud (Comms Cloud) is a specialized, industry-specific solution tailored for sectors like telecom, media, and utilities. It empowers organiz...
Party Profile in Salesforce FSC
access_time 2025-10-13T06:35:39.674Z face ForceArk Academy
Reimagining Client 360: Inside Salesforce’s Party Profile Model for Financial Services In the evolving world of financial services, institutions are constantly seeking smarter ways to understand and serve their clients. Salesforce Financial Services Cloud (FSC) introduces the Party Profile framework...
Driving Smarter Growth with Revenue Management Intelligence in Salesforce Revenue Cloud
access_time 2025-10-06T11:22:12.572Z face ForceArk Academy
Driving Smarter Growth with Revenue Management Intelligence in Salesforce Revenue Cloud In the digital-first world, businesses are under constant pressure to deliver personalized customer experiences while also ensuring profitable revenue growth. Traditional approaches to pricing, discounting and pr...
Commsforce Sales App: Step-by-Step Customer Onboarding and Quoting
access_time 2025-09-29T09:35:20.194Z face ForceArk Academy
Commsforce Sales App: Step-by-Step Customer Onboarding and Quoting For sales representatives at Commsforce, managing customer accounts and creating quotes should be straightforward and efficient. The Communications Cloud Sales App provides a guided journey for onboarding new customers, managing exis...
Streamlining Asset Changes in Salesforce Revenue Cloud
access_time 2025-07-30T05:02:20.983Z face ForceArk Academy
Streamlining Asset Changes in Salesforce Revenue Cloud Managing changes to customer subscriptions or product configurations can get complicated specially when you're working with large deals, dynamic pricing, or multi-year contracts. That's where Salesforce Revenue Cloud steps in, bringing structure...